Our commitment to accessibility

Avant, LLC (“Avant”) is committed to providing reasonable accommodations to persons with disabilities. We’re always working to enhance our site and increase accessibility and usability for all customers. Our accessibility efforts are based on the Web Accessibility Initiative (WAI) of the World Wide Web Consortium (W3C). We use best efforts to design standards that help customers identify, interpret, understand and interact with information presented on our websites and mobile applicants.

How to contact us

Should you have a disability that interferes with your ability to access our services or have any questions about the accommodation process, please contact us by:

Email
accessibility@avant.com

Telephone
(800) 712-5407

Mail
Attn: Accessibility
Avant, LLC
222 N Lasalle St. #1700
Chicago, IL 60601

Tips to improve your website experience

Keep your technology updated. Follow recommendations for viewing web content on your computer. Use the latest versions of assistive technology, operating systems and applications.

Navigate by headings. We try to structure complex content with headings. Skim content or jump to a specific topic through heading navigation.

Control font sizes. Use your browser and device settings to resize content for optimal reading.

Enable JavaScript. To enjoy features on our website and sign in to our secure site, you must enable JavaScript in your browser. JavaScript is already activated on most new computers and mobile devices on the market today, so you should only need to enable it if you or another user has disabled it.

Note shortened account numbers. In most instances, you won’t see your complete account number online. For security reasons, we only reveal a few digits (typically the last 3 or 4) of your account number. The remaining digits are represented by a series of periods or the letter X.

Be careful with non-numeric symbols. For example, please do not use the dollar sign ($) when you include dollar amounts in any form field; it will cause an error.

Pay attention to error messages. If an error occurs on a page, in most cases, an error message will appear.

Software and browser recommendations and settings

We strive to follow the W3C's globally recognized standards to provide content that’s compatible with computer-based assistive technologies and browsers. We recommend using the most current versions of the manufacturer's assistive technology applications, along with a current version of browsers. We also recommend trying different types of browsers with assistive technology applications to determine which combination works best for you.

Additionally, we support screen magnification technologies and accessibility features that major browsers provide, such as zoom, color and other image controls.

We do not provide assistive technology applications or browsers. Please visit the individual manufacturer’s site for information about how to obtain them. You may also have access to assistance from local and state agencies or non-profit groups in your area.

There are easy-to-use browser controls for adjusting the size and colors of content on a web page. There are no ideal content size or color combinations for all people. However, by using the controls provided in browsers, you can personalize the content presentation in your browser.