Every unique and talented Avantee is a co-creator of the Avant culture we love. We hope the @Avant series helps you get to know who we are, how we do what we do, and what it looks like to build your career at Avant.
Qin Liu
Senior Associate on the Card Account Management Team
With Avant 2018
What’s it like to work @Avant? We asked Qin for her take on our culture, and here’s what she said:
1. How would you describe Avant’s culture?
We are definitely growth-oriented. We have grown and changed quite a lot since I started in 2018. We’re also very collaborative and supportive. I strongly feel that is the culture here. I’m thinking about two big projects I worked on, where everyone was working toward a common goal and solving problems together. That really stands out to me, over all my years at Avant. Even this year, there have been projects where Tech, Legal, and my team worked so closely to get things done. Those experiences really formed my opinion about how collaborative and supportive we are.
2. Why are you happy/successful here?
The thing I’m happiest about is that I never feel like I’ve stopped learning. My role has changed a lot—I started as a data analyst in Collections, and then the manager of the Originations team reached out with an opportunity on their team, and I moved to Card Originations. Then later, Card Account Management asked if I wanted to get exposure to another function on the Card team, and I said, “Great! Let’s try it,” and switched again. As Avant grows, there’s more demand for these roles, which creates opportunities for us to move to different teams and to get exposure to different experiences. That really makes me happy working here.
Also, I would say Avant’s response to the new technologies as a company is top tier. We are not slow. For example, AI tools—Gemini, ChatGPT, Claude—we have rolled these out across the company and are encouraged to use them. I think that is a great culture, to have the company proactively accepting new technologies. We even have an AI champions Slack channel where we share new findings and talk about usage cases. I started using those tools late, so I learn a lot from other people’s experiences, and I think that is fantastic.
3. If you were to describe who you are and not mention your work at all, what would you say?
I’m a lifelong learner and always have curiosity to try new stuff. I’m very open to new things. I definitely have my favorites when it comes to food or exercise, but I am always willing to try. I started biking this year, and I’m excited to explore new areas and try new restaurants.
5. What’s something Avant is really good at? What’s something you’d like to see us get better at?
I mentioned some of what we’re really good at, like how we embrace new technology and collaborate and provide an environment for people to learn. Those are all strengths of ours. When I think about what we could get better at…Avant has a lot of activities, like Toastmasters, the Chase Corporate Challenge Run, the Table Tennis Tournament, our volleyball team. Many of them are sports and social activities. I’m kind of introverted and not very good at sports, and I was thinking, what if we had a language exchange group? I’m very interested in that! We have employees from lots of different countries and cultures, and it would be cool to make some new connections in a group where we could share those things.
5. How does your work at Avant fit in with the rest of your life?
So the one belief that has guided me for a long time is that the only constant is change. It has guided me in my personal life, and my experience at Avant fits into that mindset very well, too. Both at work and outside of work, they share that same pattern.
6. When you were little, what did you want to be when you grew up?
Doctor. My mom had some issues with her health, and at that time I thought, “I want to be a doctor. I want to help her get better.” But as I grew up and learned more details about how to become a doctor, it’s so many lessons and subjects and I said, “okay, I’m not gonna do that!”
